About us

Ancient Remedy is dedicated to providing the highest-quality deer velvet products from the Altai Mountains, Siberia. 
We believe that the regular use of deer velvet food supplements, Q-Panto healing baths and the rejuvenating facial care product can support the immune system, boost energy, improve strength and decrease fatigue, combat aging and restore sexual power. 
Being harvested from world-famous Altai Maral Deer under strict veterinary guidelines with no harm and no trauma to the animals, every raw material that goes into our supplements is guaranteed as to highest quality and potency.
We offer only all-natural and safe formulas that have been manufactured under the strict quality standards for maximum effectiveness. 
We look forward to bringing deer antler products to you and your loved ones.
Ancient Remedy is the official representative of Pantoproject LLC, the leader in development and manufacture of deer velvet dietary supplements in Russia.

Disclaimer

THIS SITE DOES NOT PROVIDE MEDICAL OR HEALTH CARE ADVICE. DO NOT ATTEMPT TO SELF-DIAGNOSE OR TREAT ANY MEDICAL CONDITION BASED ON ANYTHING CONTAINED ON THIS SITE. 
It is the buyer's responsibility when ordering to ensure the goods are ordered to the buyer's requirements and are fit and suitable for the buyer's purpose.
Ancient Remedy assumes no liabilities for the use of any products supplied. It is the purchaser’s responsibility to use them under the guidance of a physician.
All products are checked for quality before shipping. We use our best efforts to ensure that the product is delivered to you in a perfect condition. 
Ancient Remedy is not responsible for returning of products caused by improper delivery due to incorrect addresses/postcodes provided by the purchaser.

Payment Options

Dear Valued Customers,
You can shop at www.ancient-remedy.com online with confidence.
Ancient Remedy gladly accepts Visa/ Mastercard/ Amex/ Discover for any transaction.
We have partnered with Google Checkout to offer safe and secure credit card transactions for our customers.
If you don't have a google account, click on "Sign as a different user" and you will be able to pay the regular way with your credit card.

Privacy Policy

For each visitor to our Web pages, our Web server automatically recognizes the consumer's domain name and e-mail address (where possible).
We collect the e-mail addresses of those who communicate with us via e-mail.
The information we collect is used only to improve the content of our Web page, used to customize the content and/or layout of our page for each individual visitor, used to notify consumers about updates to our Web site.
If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail.
We don't share the e-mail addresses or other information of those who access our site with other companies or organizations.  
If you supply us with your postal address on-line you will only receive the information for which you provided us your address.
Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.
Upon request we offer visitors the ability to have inaccuracies corrected in contact information, financial information.
Consumers can have this information corrected by sending us e-mail.
With respect to security: We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

Refund Policy

If for any reason you are unhappy with any product you have purchased from us, you may return it for a full refund (less shipping back and handling fees). 
You are covered by unconditional money back guarantee for a full 30 days from your date of purchase. When you return an item, please indicate the reason for the return. 
Only product in a factory sealed container is eligible for return. Please note that before providing a refund for a returned product we will first verify its condition.
If you paid for your order by credit card, a credit will be issued and will appear on your billing statement.
Please contact us via within 30 days of the shipment date to receive authorization and return instructions. 
Important (if the package is damaged or has been lost and then still delivered to you):
We advise you to refuse the delivery for the sake of your own safety, as the product(s) may have been improperly handled by the post office. Once we receive the package back, we will issue the full refund.
If you still choose to accept the package and use the product even if the package was damaged, we will not be held liable for any complaints or claims for any health damages, medical expenses or any other claims related or arising of your using the product.
You will have to sign and e-mail us the paper where you agree to become responsible for your use of the products and that you have been warned and advised against using it.
We hope that you enjoy shopping at Ancient Remedy.

Shipping Costs